Temperature Checks
Temperature Checks
Purpose
This page is used to monitor and review temperature-related alerts so teams can respond quickly before product safety is affected.
Prerequisites
- You need access to a tenant/location with active devices or probe readings.
- Alert thresholds should already be configured.
- Users should have permission to view logs and submit follow-up actions.
Main Actions
- View out-of-range temperature events.
- Review event details such as device, location, time, and value.
- Acknowledge or triage alerts for follow-up.
- Open related actions or records for resolution.
Field/Status Reference
- Alert Status: Current state of the alert (for example open, acknowledged, resolved).
- Severity: Indicates risk level and response priority.
- Observed Value: The recorded temperature that triggered the alert.
- Threshold: The configured limit that was exceeded.
- Detected At: Timestamp for when the issue was first recorded.
Workflow
- Review new or open alerts.
- Confirm the reading and affected location/device.
- Assign or start the required response.
- Add notes or evidence if needed.
- Mark the alert as resolved once controls are restored.
Connections
- Can lead directly to Corrective Actions when intervention is required.
- Can be referenced in Incidents for full event reporting.
- Depends on probe/device telemetry and configured thresholds from related setup pages.
Common Mistakes
- Closing alerts before verifying temperatures have stabilized.
- Ignoring repeated alerts from the same device/location pattern.
- Missing timestamps or context notes that are needed later for audits.
Troubleshooting
- If no alerts appear, verify devices are online and sending readings.
- If alerts look incorrect, confirm threshold configuration and sensor calibration.
- If data appears delayed, check connectivity and sync health for the affected device.
Quick Tips
- Prioritize alerts by severity first, then by age.
- Record short, factual notes while investigating.
- Recheck the same asset after resolution to confirm the issue is truly cleared.