Jan 28, 2026
Welcome - BETA App Release !
SmartProbe System Upgrade: A New Era for Your Operations
We are excited to announce the launch of the new SmartProbe platform! As a family-owned business, we understand that reliability is the backbone of your daily operations. That is why we have rebuilt our system from the ground up—carefully designing this upgrade to deliver a faster, more modern experience without disrupting the work you do every day.
We are beginning the migration of client accounts immediately. To ensure a seamless transition, we are moving clients in controlled phases, allowing us to provide dedicated support to each group as they come onboard.
What This Means for You
This isn't just a visual refresh; it is a complete modernization of how you manage compliance and safety.
⚡ Enhanced Performance: Experience significantly faster load times and a more responsive interface.
📱 Modern Client Portal: A streamlined, mobile-friendly dashboard designed to make workflows intuitive for staff on the floor.
🛡️ Focused Feature Set: New tools specifically built to tighten compliance, enhance safety, and simplify daily reporting.
Migration Status: Zero Downtime
We know you cannot afford to stop working. Here is how the transition works:
Live & Ready: The new system is already active.
Phased Rollout: You do not need to do anything yet. We will contact you directly when your specific account is scheduled to move.
Data Integrity: Your active logs are fully synchronized. We are currently backfilling historical archives (working backwards from August 2025) to ensure your complete history is preserved.
New Features Available Now
1. Cook Chill Process
Complete end-to-end visibility for your critical operations. Capture clear temperature and time data at every step—cooking, cooling, and storage—making compliance auditing simple and stress-free.
2. Spot Cook Chill
A lightweight solution for ad-hoc tasks. Perfect for urgent or low-volume batches, this feature allows for quick entry without sacrificing the traceability you need for safety records.
3. Food Safety Checklists
Digitize your clipboard. These structured checklists ensure consistent, auditable records for all daily food safety tasks, providing instant clarity for both floor staff and management review.
4. Daily Operations Checklists
Your central hub for routine sign-offs. Designed for speed and accountability, this tool helps maintain consistency across every location and shift.
Beta Notice: Building Together
We are releasing this as an Open Beta. The system is fully functional and ready for daily use, but we are committed to continuous improvement. You may see frequent updates as we refine features based on real-world usage.
Your feedback is our most valuable asset. If you encounter a bug or have an idea that would make your life easier, please tell us. We are building this for you.
Next Steps
Sit tight. We will send you a personalized email with step-by-step instructions when your account is ready for migration.
Need help?
If you have questions about the roadmap or the migration process, please reach out directly:
Adam: adam@smartprobe.com.au
James: james@smartprobe.com.au
Thank you for your continued partnership. We are proud to bring this modern standard of safety and efficiency to your business.
The SmartProbe Team